Postage

Flat rate for Australia –Is via tracked and insured satchel $10

International – Depends on your country for the cost but each parcel is sent via an insured and tracked satchel

for example  average International  cost starts at $18 and takes around 2 weeks [14 working days, but this is also dependent on

flights available, and weather conditions to each country

Payment

The store has Paypal

If you wish to use a credit card and do not have Paypal you can still use Paypal without and account  to make payment .

 

Shipping

All Items are posted the next day of payment cleared. (unless it is a public holiday or week-end when post office is shut or Mother Nature has caused a disruption). eg: cyclones, floods

International – The tracking number can take a few days to show this is out of my control 

Australia – depending on your location 4 to 14 days  [ sad we lost our great service ]

Checkout

    Issues

What it means is that the item has just been sold – it may have read 1 in stock but someone else was shopping at the same time as you, If they placed in their cart it is still not considered “out of stock” until payment has been made there is a little time delay between computers talking to each other, so you may have been allowed to place it in your cart but once you reach check out it will not allow the purchase to go thru if it has already been paid for.  If your having an issue like this. clear your cart and go back to shopping you will then find the item that has been stopping you from proceeding.

If shopping on an ipad or iphone will also have issues you will need to use a  computer  I don’t pay for secure site due to no payments are kept on the site your information is kept with paypal.

If you press add to cart and not sure if it did add the item and you press it again you will get a pop up box saying it cannot add it. most items are set to only allow one of the item per customer order since there is only one available. If you are unsure you can check what you have in cart by going onto the menu bar at the top and pressing cart

Refunds

refunds are given if the product is deemed faulty  only (holes or unfinished, poor sewing are considered faulty).

A refund is not given for buying an outfit and it doesn’t fit the doll you had in mind this comes under buyers remorse and refunds are not given for change of mind. In some cases I am happy to exchange for another size at customers expensive for postage of returned goods and new one being sent. exchange outfit will not be sent until the other has arrived back.  I give measurements of garments so please check if they will fit with the measurements supplied. If an item doesn’t have measurement and you wish to check them with me first just go to facebook page and message I am happy to give size to  confirm your buying what you need.

 

  How to

Measure

I measure with garment flat so for example  it will read under arm or across chest , I measure garment flat on the table and run the tape measure from one under arm to the other, if I give a measurement of 3 inches in this section you will then be double that amount around the body , so you would run the tape measure under the dolls arm around the body to meet back where you started, if it falls within the amount I state doubled then it will fit.

I cannot tell you if the outfit will fit your doll as each doll maker creates differently, some make the body and proportions will vary, some buy the body, some over stuff the body. If its a sculpt again this varies per artist. Telling me the one you have or taking a photo will not help me, you will need to measure the doll intended.

I do make the outfits with a little give to the standard doll measurement to allow for the variations of size, so I may say it fits 6/7 inch but often will still fit up to an 8 inch, depending on the doll and if you like a snug fit or the oversize look.

Having a doll that is 16 inch doesn’t mean it will fit again it depends on the doll and artist. some sculptures make chubbier babies and others make petite but they both can be classed as the same size as they are measured by length only

Pricing

Prices vary depending on the products used to create the item

I often use custom printed fabrics  these are more expensive and often are pre ordered and wait 6 to 8 weeks for them to be available this means there is limited amount of outfits made in that print. You will not fine another doll clothing maker with these prints.

A lot of my fiber/wool/cotton are imported in to be able to produce unique items.